What I should
know before I buy a gas or electric scooter.
Rider age
is most important when deciding what type of scooter to buy.
If the scooter is
for a child
your decision to allow that child to ride a power scooter should depend
on individual maturity, skill, and ability to follow rules. Smaller
children should be allowed to ride only those scooters that are
designed for small riders. Electric scooters are the best choice for
children under 10 years.
Kids should not be riding
adult scooters and adults should not try to squeeze onto a kids scooter.
Adult
and teen riders need to consider the power factor when
making their choice.
Electric
scooter power is rated in wattage. The higher the wattage
rating, the more powerful the scooter will be.
350 watts is the minimum wattage recommended for the average size adult
rider.
Gas scooters
are generally more powerful than electric scooters and can be ridden
longer distances.
The power rating for a gas scooter is expressed in engine size
like 25cc . (cc = cubic centimeters)
The higher the cc the more power you get. Gas scooters are great for 12
years old through adult riders.
Gas scooters are not recommended for children under 10 years.
Gas scooter noise
levels with the stock factory exhaust system in place can
be compared as slightly above a gas powered weed eater.
Regular
maintenance and adjustments
are required on both gas and electric scooters. For your
safety
and riding enjoyment, a pre ride inspection should be done before each
use.
Read your warranty
and understand how the warranty process works before you buy.
Each manufactures warranty program is set up specifically
for you, the Internet customer.
Always use a helmet
and personal protection gear when riding a gas or electric scooter.
I'm
new at this Internet stuff .. How does buying on line work .. what can
I expect?
There are many advantages in
making your purchase on line. It's easy, convenient, can save
you
days of comparison shopping and best of all you save lots of money!
You can look at us as your local mall store with one exception .. our
store is on the Internet. Our store is open 24 hours a day 365 days a
year for your on line shopping convenience.
You can see the
total price, including shipping, on each products page
before you buy. There are no surprises or additional fees.
When you have
decided on the scooter you want simply click the buy now
button and you will be taken to "secure servers" to complete the
transaction. Fill in your information on the following page. You will
have the opportunity to look over all information you have entered to
make sure it is correct before you finalize your purchase.
We respect your
privacy. We do not share your information except as
required to effect shipping or to communicate with your card provider
(bank).
When your purchase
has been finalized you will receive an invoice email. This
is an automated email and will be sent to the email address you
furnished during the checkout process. It is important that you make
sure the email address you furnish during the checkout process is
correct. That email address is the one we use to send shipment tracking
and all other communications to.
Order Tracking
information will be sent you at the email address you have
furnished after your order has shipped.
For your convenience this email will also contain support
contact points and phone numbers.
You can also find this same information on our site by clicking on
"support" on any page.
Our preferred
method of communications is through E-mail for several
reasons, the main one is the instant record it creates. This enables us
and you to keep track of every thing that has been said, done or
promised to you. Please don't think of this as an impersonal approach
to customer service but rather an important tool to avoid
misunderstandings which in its self is a higher degree of customer
service.
We answer all
mails, usually within a few business hours of their
receipt.
Why should I buy my scooter here.
The best reason is we have well over 10,000
satisfied customers, and the number is climbing daily.
The rest of the pack can't say that.
Back
to FAQ list
Do
I need any mechanical skills?
For gas or electric scooters
you should have at least a basic understanding of bicycle mechanics or
know someone that does and will perform repairs and maintenance for
you.
You should be willing and able to perform simple tests to aid
support in
diagnosis should that need arise.
Electric scooter
common maintenance will include but is not limited to,
checking all nuts and bolts for tightness, adjusting chain or drive
belts, adjusting brakes, maintaining proper air pressure in your
tires and repairing a flat tire.
Gas
scooter common maintenance
will include but is not limited to,
checking all nuts and bolts for tightness, (gas scooters vibrate which
can loosens nuts and bolts), adjusting chain or drive
belts, adjusting brakes, checking, adjusting or replacing spark plug,
repairing fuel leaks, maintaining proper air pressure in your
tires and repairing a flat tire.
Back
to FAQ list
How
much assembly is required?
Most gas and electric scooters
are shipped 90% assembled. Items such as main fuse, front wheel, seat,
gas tank, handlebars, accessories or other parts may
require assembly and installation by the end user.
ATV's are shipped 90% assembled Items
such as main fuse, wheels, seat, gas tank,
handlebars, accessories or other parts may require
assembly and installation by the end user.
Electric
bicycles are shipped 90%
assembled. Items such as main fuse, front wheel, seat, gas tank,
handlebars, accessories or other parts may require
assembly and installation by the end user.
If
excessive assembly is needed on a certain unit that
requirement will be plainly displayed on that items information page.
Back
to FAQ list
Are
these power scooters street legal?
Gas and electric scooters
do not conform to federal motor vehicle standards and can not be
registered and licensed like your automobile for operation on public
streets, roads or highways.
Their use is generally governed at the local level (city or county).
Most locals do allow for their use with certain restrictions. Check
with your local city or county attorney's office or local law
enforcement agency to determine the accepted use of these scooters in
your area.
Electric bicycles
with a
power rating under 750 watts and a top speed (motor power only) of 20
mph are accepted anywhere regular bicycles are. It's actually
a
federal law.
Back
to FAQ list
Are
replacement parts available?
Yes. Replacement parts are available
for every scooter we sell. Parts are warehoused in the U.S.A. and
generally in good supply. Gas scooter performance parts are found here.
Is
my purchase available for shipment now?
An items availability is
displayed on that items page. If we find your order cannot be shipped
as usual we will notify you, via email,
within 24 business hours. You can then either cancel your order or be
put on backorder until your order becomes available for shipment. The
choice is yours.
Back
to FAQ list
Can
I cancel my order?
You may cancel your order
before it has shipped with no cancellation penalty.
If you cancel after your order has shipped certain fees will apply. See
details here.
How
long will it be before my scooter arrives?
There are two stages your order
goes through. The processing stage and the transit stage.
Add these two times together and you'll get a good idea how long it
will take.
Processing time for an item is
the time from when you submit your order to when the item leaves the
warehouse.
This usually takes 48 business hours or less. Razor products can take
up to four days to process.
Shipping/Transit
time is from when the item leaves the warehouse to when it
arrives at your door.
Transit time maps can be found here.
Can I return my purchase?
You may return your scooter,
shipping paid, within 5 days of the time you received it. The
item must be unused and in new condition.
Merchandise must be in its original carton along
with all items originally shipped in that carton to be eligible for
refund.
For complete
details, limitations and non refundable expenses click here.
Back
to FAQ list
What
kind of warranty do I get?
Your warranty provider is the
manufacturer of your scooter.
Manufacturers are U.S. companys located
in
America. Each manufacture has their own warranty program set
up
especially for you, the Internet customer.
Your warranty is a
replacement parts warranty.
Should your scooter come with a defective part or develop a defective
part during the warranty period they will send you a new part to
replace the defective one.
See warranty details here.
Got More
Questions? E-Mail us Here
