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Return and Refund Policy.
This return policy applies to fold up gas and electric scooters only!

Returns and Refunds
You may return your unused scooter, in it's original container, shipping paid, within 5 days of the time you received it (see gas scooters exception below).
The following terms and conditions apply to all electric ride on scooters and toy returns.
The item must be unused and in new condition.
Merchandise must be in its original carton along with all items originally shipped in that carton to be eligible for refund. 
Shipping, and handling fees are not refundable. Even though some special offers are advertised as providing you with "free shipping" the shipping costs are included in the total purchase price. These charges are $30.00 per unit shipped ground and are non refundable. Actual shipping charges on freight shipments and home delivery charges are not refundable and will be withheld from your refund amount.
You are responsible for return shipping costs to our return location.
Bank and e store processing fees.
The actual bank and e store fees incurred in processing your payment method are not refundable.
Return Policy on Gas Powered Items
Same as electric with the following exception.
We cannot accept returns of gas powered items once they have been fueled.
Shipping regulations prohibit shipment of small engines and fuel tanks that have contained or been exposed to combustible fuels.
Before returning your scooter you must obtain a return authorization number.
Click Here to Request Return Authorization Number
In the mail to window enter your complete name, address and the address where the merchandise was shipped to if different from yours and a brief reason for return.
When returning an order You are responsible for:
Returning the product in new, unused condition.
Your return must arrive unused in its original packaging, complete with all accessories and user manuals.
Paying all costs for return shipping.
BestScooterBuys.com does not make arrangements for or pay for return shipping
Writing the Return Merchandise Authorization (RMA) number clearly on top of the package.
No returns will be accepted without the return authorization number clearly displayed on the outside of scooter box.
Freight collect or C.O.D. deliveries are NOT accepted.
After 5 days RMA's will not be issued.

Visit our terms page for more details.


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