Returns and Refunds
You may return your unused scooter, in it's original container,
shipping paid, within 5 days of the time you received it (see gas
scooters exception below).
The
following terms and conditions apply to all electric ride on scooters
and toy returns.
The item must be unused and in new
condition.
Merchandise must be in its original
carton along with all items originally shipped in that carton to be
eligible for refund.
Shipping,
and handling fees are not refundable.
Even though some special offers are advertised as providing you with
"free shipping" the shipping costs are included in the total purchase
price. These charges are $30.00 per unit shipped ground and are non
refundable. Actual shipping charges on freight shipments and home
delivery charges are not refundable and will be withheld from your
refund amount.
You are responsible for return shipping costs to our return location
.
Bank and e store processing fees.
The actual bank and e store fees incurred in processing your payment
method are not refundable.
Return
Policy on Gas Powered Items
Same as electric with the following exception.
We cannot accept returns of gas powered items once they have been
fueled.
Shipping regulations prohibit shipment of small engines and fuel tanks
that have contained or been exposed to combustible fuels.
Before
returning your scooter you must obtain a return authorization number.
Click
Here to Request Return Authorization Number
In
the mail to window enter your complete name, address and the address
where the merchandise was shipped to if different from yours and a
brief reason for return.
When returning an order
You are responsible for:
Returning
the product in new, unused condition.
Your return must arrive
unused in its original packaging,
complete with all accessories and user manuals.
Paying all
costs for return shipping.
BestScooterBuys.com does not make arrangements for or pay for return
shipping
Writing the
Return Merchandise Authorization (RMA) number clearly on
top of the package.
No returns will be accepted without the return authorization number
clearly displayed on the outside of scooter box.
Freight collect or C.O.D. deliveries are NOT accepted.
After 5 days RMA's will not be issued.
